01-02-07 Regular
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CITY OF RICHFIELD, MINNESOTA
TUESDAY, JANUARY 2,2007
SPECIAL CITY COUNCil MEETING
6:30 P.M.
RICHFIELD CITY HAll
6700 PORTLAND AVENUE
COUNCil CHAMBERS
AGENDA
Call to order
Oath of Office to Mayor Debbie Goettel
Oath of Office to Council Member At-Large Suzanne M. Sandahl
Roll call
Pledge of allegiance
1. Designation of Mayor Pro Tempore for 2007 in event Mayor is absent from City
Staff Report No. 1
Notes:
2. Designation of Acting City Manager for 2007 in event City Manager is absent from
City
Staff Report No.2
Notes:
3. Consideration of approval of resolution designating Richfield Sun Current as
official newspaper for 2007
Staff Report NO.3
Notes:
. 4. Consideration of approval of resolutions designating official depositories for 2007,
including collateral
Staff Report No.4
Notes:
5. Consideration of approval of resolution regarding Council Member attendance at
Council meetings for 2007
Staff Report NO.5
Notes:
6. Discussion regarding selecting facilitator for annual City Council/City staff goal
setting session
Staff Report NO.6
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Notes:
7. Report by Council Member Sandahl regarding National League of Cities conference
Notes:
Adjournment
Auxiliary aids for individuals with disabilities are available upon request. Requests must be
made at least 96 hours in advance to the City Clerk at 612-861-9738.
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AGENDA ITEM # 1
REpORT # 1
.......
STAFF REpORT
RICHFIELD
CITY COUNCIL MEETING
JANUARY 2, 2007
REpORT PREPARED By:
CHERYL KRUMHOLZ, EXEC. COORDINATOR
NAME, TITLE
COUNCIL PRESENTER:
REVIEWED BY CITY --/
MANAGER: l!I
ITEM FOR COUNCIL CONSIDERATION:
Consideration of designation of Mayor Pro Tempore for 2007.
I. RECOMMENDED ACTION:
By Motion: Council designation of Mayor Pro Tempore for 2007.
I II. . BACKGROUND I
It is necessary to designate a Council Member to serve as the Mayor Pro Tempore
for those times when the Mayor is absent from the City.
Council Member Susan Rosenberg served as Mayor Pro Tempore for 2006.
I III. BASIS OF RECOMMENDATION I
I A. POLICY I
. Each year the City Council designates a Council Member to serve as
the Mayor Pro Tempore.
lB. CRITICAL ISSUES I
. It is necessary to designate a Mayor Pro Tempore to ensure
continuation of City operations during an absence of the Mayor.
I IV. ALTERNATIVE RECOMMENDATION(S) I
. Defer the designation to a future Council meeting.
I V. PRINCIPAL PARTIES EXPECTED AT MEETING
. None.
01 02MayorPro Tempore
.
AGENDA ITEM #
REpORT #
2
2
.......
STAFF REpORT
RICHFIELD
CITY COUNCIL MEETING
JANUARY 2, 2007
REpORT PREPARED By:
CHERYL KRUMHOLZ, EXEC. COORDINATOR.
NAME, TITLE
COUNCIL PRESENTER:
REVIEWED BY CITY --'
MANAGER: iii
ITEM FOR COUNCIL CONSIDERATION:
. Consideration of a designation of an Acting City Manager for 2007.
I. RECOMMENDED ACTION:
By Motion: Direct the City Manager to designate an available
Department Director or the Assistant to the City Manager as Acting
City Manager for 2007 in the event the City Manager is absent from
the City.
.
I II. BACKGROUND I
It is necessary to designate a person to serve as the Acting City Manager for those
times when the City Manager is absent from the City. In 2006, the City Manager
designated various Department Directors or the Assistant to the City Manager as
Acting City Manager.
I III. BASIS OF RECOMMENDATION I
I A. POLICY I
. Past practice has been for the City Council to designate an Acting City
Manager for times when the City Manager is absent from the City.
. In 2006, the City Manager designated various Department Directors or
the Assistant to the City Manager as Acting City Manager.
0102actingcitymanager
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lB.
CRITICAL ISSUES I
. It is necessary to designate a person to serve as the Acting City
Manager to ensure continuation of City operations during an absence
of the Manager.
I IV. ALTERNATIVE RECOMMENDATION(S) I
. Defer this designation to another Council meeting
Iv. PRINCIPAL PARTIES EXPECTED AT MEETING
. None.
.
AGENDA ITEM #
REpORT #
3
3
.......
STAFF REpORT
RICHFIELD
CITY COUNCIL MEETING
JANUARY 2, 2007
REpORT PREPARED By:
NANCYGmBs, CITY CLERK
NAME, TITLE
COUNCIL PRESENTER:
REVIEWED BY CITY
MANAGER:
~
ITEM FOR COUNCIL CONSIDERATION:
. Consideration of resolution designating an official newspaper for 2007
.
I. RECOMMENDED ACTION:
By Motion: Approve the resolution designating for 2007 the Richfield
Sun-Current as the official newspaper for the City of Richfield
I II. BACKGROUND I
The Richfield Sun-Current, published by Minnesota Sun Publications, has been the
City's official newspaper for many years.
Attached is a copy of a letter from Minnesota Sun Publications requesting that they
be designated the official newspaper for the City of Richfield for 2007. The 2007
advertising rate structure for legal notices is as follows:
1 Column width
$14.30 per inch
$ 7.15 per subsequent inch
There are 11 lines per inch. The 2006 rate was the same as the rate proposed for
2007.
For 2007 the Minneapolis Star Tribune Newspaper could be considered as the
official newspaper. Attached is a fax of the 2007 advertising rate structure for legal
0102newspaper
I III.
notices in the Sunday and weekday, metro and statewide issues. The rate is $4.75
per line. The 2006 rate was the same as the rate proposed for 2007.
BASIS OF RECOMMENDATION I
I A. POLICY I
. The Charter of the City of Richfield requires in Section 13.01 thereof
that the City Council annually designate an official newspaper for the
City.
. The Sun-Current has expressed an interest in continuing to serve as
the official. newspaper of the City.
. The Sun-Current has served well as the official paper for many years.
. The Sun-Current is delivered to nearly all residences in the City.
. In prior years the City has designated the Minneapolis Star Tribune as
backup official newspaper.
I B. CRITICAL ISSUES I
. The designation must be made at the first meeting of the new year.
.
I C. FINANCIAL I
. The cost of the official publication is reasonable.
.
ID.
LEGAL I
. A newspaper must be designated each year by the City for publication
of all official and legal City business.
. For less confusion to the reader, the City Attorney has recommended
not having a backup newspaper.
I IV. ALTERNATIVEREcOMMENDATION(S) I
. Not make a designation and request the City Clerk's office to check into
using another publication.
I V. ATTACHMENTS
. Resolution
. Letter from Minnesota Sun Publications
. Fax from Star Tribune
I VI. PRINCIPAL PARTIES EXPECTED AT MEETING
. None
.
.
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3-\
RESOLUTION NO.
RESOLUTION DESIGNATING AN OFFICIAL NEWSPAPER FOR 2007
WHEREAS, the Charter of the City of Richfield requires in Section 13.01 thereof
that the City Council annually designate an official newspaper for the City.
NOW, THEREFORE, BE IT RESOLVED that the Richfield Sun-Current is
designated the official legal newspaper for the City of Richfield for 2007 for all publications
required to be published therein.
Adopted by the City Council of the City of Richfield, Minnesota this 2nd day of
January, 2007.
Debbie Goettel, Mayor
ATTEST:
Nancy Gibbs, City Clerk
~ ~r~
. \ RESOLUTION NO.
RESO~.UTION DESIGNATING AN OFFICIAL NEWSPAPER FOR 2007
WHER~e Charler of the City of Richfield requires in Section 13.01 thereof
that the City Council a~nually designate an official newspaper for the City.
\
NOW, THEREFORE, BE IT RESOLVED that the Richfield Sun-Current is
designated the officialleg~\newspaper for the City of Richfield for 2007 for all publications
required to be published there~n.
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Adopted by the City Coun~f1\~f the City of Richfield, Minnesota this 2nd day of
January,2007. ",
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ATTEST:
Nancy Gibbs, City Clerk
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November 15, 2006
new-spapers
City of Richfield
City Council
6700 Portland Avenue
Richfield, MN 55423-2599
Dear City Council Members:
The. BichfieldBun-Current would like to be considered for designati.on as the legal newspaper for the
City of Richfield for the upcoming year.
All published legal notices are posted on our website (www.mnsun.com) at no additional charge.
This is an enhancement to the local news coverage already available on the Internet and will
broaden the readership of your legal notices.
One of the main benefits of publishing your legal notices with the Sun-Current is our home delivery.
Sun Newspapers has become the primary source of community news in the suburbs. Your notices in
our paper haveJhE? best chance of being seen and read.
.e ':Vou1d like to continue working with yo~_~~_~~~!gE~,_\t\I~_~ill_f!Q.! be making a rate change for the
coming yeac-, _ - "
The ratestru.cture..fo(I'e.gals:effective the first of the year will be:
1 column width: $14.30 per inch for first insertion
$7.15 per inch for subsequent insertions
Our columns are 14 picas wide
~There are 11 lines per inch
Two notarized affidavits on each of your publications will be provided with no additional charge.
The deadline for regular length notices is 2:00 p.m. the Thursday prior to publication. E-mailing the
legal notices is an efficient and accurate way of getting the notices to us. The e-mail acjdress for the
legal department is sunlegals@acnpapers.com. We still accept notices on disk, faxed or through the
mail. If you require more information to make. your decision, please contact me or Mary Ann Carlson,
our Legal Representative, at 952-392-6829.
Thank you for considering the Sun-Current as the official newspaper for the City of Richfield for the
upcoming year. We appreciate the opportunity to serve the needs of your community.
~.
.ffrey Coolm'an - ,.' ;" ,
. ce P.resid~nt-and Group Publisher
10917 VALLEY VIEW ROAD 0 EDEN PRAIRIE o MINNESOTA 55344 0 952-829-0797 0 FAX: 952-941-3588
11/29/2006 16:28 FAX 612 673 4884
STAR TRIBUNE CLS. ADV. .
141 001
425 Portland Avenue
Minneapolis, Minnesota 55488-0002
3'-4
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Starltibune
r,lINNEAPOLIS' ST. PAUL
November 29; 2006
,~ .
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ref
To: City of Richfield
From: Cheri Ronglien
___ _______~_______ St~_Tl.ib~~5~lassified Advertising Dept.
LEGAL NOTICES
CLASS 203
Sunday or Weekday Metro and or All Editions $4.75 per line
This is the price effective today. I am waiting to hear by end of day today if
the rate will be changing Jan 2007: We want to make sure you get the
correct rate so I will reconfirm the rate within 24 hours.
Thank: you.
Cheri RongHen
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AGENDA ITEM #
REpORT #
.4
4
.....
STAFF REpORT
RICHFIELD
CITY COUNCIL MEETING
JANUARY 2, 2007
REpORT PREPARED By:
CHRIS REGIS, FINANCE MANAGER
NAME, TITLE
COUNCIL PRESENTER:
REVIEWED BY CITY
MANAGER:
ITEM FOR COUNCIL CONSIDERATION:
Consideration of resolutions designating official depositories for the City of Richfield for 2007,
includina the approval of collateral.
I. RECOMMENDED ACTION:
By Motion: Adopt the resolutions designating official depositories,
with the understanding that the City could not invest in any of the
depositories beyond the level of insurance coverage or the pledged
collateral.
I II. BACKGROUND
N/A
I III. BASIS OF RECOMMENDATION
I A. POLICY I
. In accordance with Minnesota Statutes Section 118A.01 - 118A.06,
the City of Richfield must designate financial institutions annually. The
institutions must pledge the collateral over and above the amount of
federal insurance, as public depositories.
. U.S. Bank acts as the banking institution in the City's banking
arrangement with the 4M Fund. Monies received and checks written
by the City flow through U.S. Bank, however, at the end of each
business day, any proceeds remaining in City U.S. Bank accounts are
0102depositories
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swept to the 4M Fund to be invested. Therefore, at the end of the
business day the City accounts are zero, which means the collateral
requirements of Minnesota Statutes Section 118A.03 are not required.
Accordingly, U.S. Bank has met all other statutory requirements and
should be considered as a depository for the City's Deputy Registrar,
payroll and vendor accounts and all savings deposits.
The City must also designate annually, certain savings and loan
associations, banks, and credit unions as official depositories for
deposit and investment of certain City funds. With approval of these
official depositories, the City will be able to deposit and invest funds in
these institutions, not exceeding the federal insurance of $100,000.
Finally, a designation must be made for certain financial institutions as
depositories for the investment of City funds for 2007. These
institutions, such as investment brokerage firms, offer government
securities in the mannerrequired by law. These financial institutions
include U.S. Bank, Dain Rauscher, Wells Fargo Brokerage Services,
Morgan Keegan, N.A. Investment Services, Inc., Piper Jaffray & Co.
and the 4M Fund.
.
.
lB. CRITICAL ISSUES
. N/A
. I C. FINANCIAL
. N/A
I D. LEGAL I
. The City is required by Minnesota Statute 118A.01 - 118A.06, to
designate as a depository of funds, insured banks or thrift institutions.
Any collateral so deposited is accompanied by an assignment pledged
to the City in the amount specified in the attached resolutions.
I IV. ALTERNATIVE RECOMMENDATION(S) I
. The City Council could solicit other financial institutions for official depositories,
but past relationships with the depositories recommended have proven
satisfactory for the City.
I V. ATTACHMENTS I
. Resolution designating US Bank a depository of funds of the City of Richfield for
the year 2007.
. Resolution designating certain savings and loan associations, banks, and credit
unions as depositories for the investment of City funds in 2007.
. Resolution designating certain financial institutions as depositories for the
investment of City of Richfield funds in 2007.
.
I VI. PRINCIPAL PARTIES EXPECTED AT MEETING
. . None
.
.
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tfr\
RESOLUTION NO.
RESOLUTION DESIGNATING U.S. BANK
A DEPOSITORY OF FUNDS OF THE CITY OF RICHFIELD
FOR THE YEAR 2007
BE IT RESOLVED, by the City Council of the City of Richfield as follows:
That, in accordance with Minnesota Statutes, Section 118A.01- 118A.06, U.S. Bank
be, and hereby is designated a depository of the funds of the City of Richfield, subject to
modification and revocation at any time by said City, and subject to the following terms and
conditions:
The said depository shall not be required to give bonds or other securities for such
deposits provided that the total sum thereof shall not at any time exceed in any depository
the sums for which its deposits are insured under the Acts of Congress of the United
States relating to insurance of bank deposits; but that in case such deposits in any such
depository shall at any time exceed such insured sum, said depository shall immediately
furnish bonds or other security for such excess according to law, approved by the City
Council of said City.
That said depository shall pay on demand all deposits therein; and shall pay all time
deposits, at or after the end of the period for which the same shall be deposited, on
demand.
BE IT FURTHER RESOLVED, that there shall be maintained a general account in
which shall be deposited all monies from the water, sewer, storm sewer, liquor, swimming
pool/ice arena, deputy register fees, City permits and other deposits not otherwise
specifically provided for. The following officers or their facsimile signatures shall sign
checks on this account;
STEVEN L. DEVICH, CITY MANAGER
CHRIS REGIS, FINANCE MANAGER
BE IT FURTHER RESOLVED, that all funds remaining in the account at the end of
each business day will be transferred from U.S. Bank to the 4M Fund where funds
deposited are invested and insured.
Passed by the City Council of the City of Richfield, Minnesota this 2nd day of
January, 2007.
Debbie Goettel, Mayor
ATTEST:
Nancy Gibbs, City Clerk
.
t.t.-~
RESOLUTION NO.
RESOLUTION DESIGNATING CERTAIN SAVING AND LOAN ASSOCIATIONS
BANKS AND CREDIT UNIONS AS DEPOSITORIES FOR THE DEPOSIT AND
INVESTMENT OF CITY FUNDS IN 2007
BE IT RESOLVED, by the City Council of City of Richfield, Minnesota
WHEREAS, pursuant to Minnesota Statutes, Sections 118A.01 - 118A.06,
municipal funds may be deposited in any Savings and Loan Association, Bank or Credit
Union which has its deposits insured by the Federal Savings and Loan Insurance
Corporation (FSLlC), the Federal Deposit Insurance Corporation (FDIC) of the National
Credit Union Administration (NCUA), and
WHEREAS, the amount of said deposits may not exceed the FSLlC/FDIC/NCUA
insurance covering such deposits which insurance amount is presently $100,000, and
WHEREAS, the deposit of City funds in Savings and Loan Associations and Banks
would provide greater flexibility in the City's investment program and maximize interest
income thereon, and
.
NOW, THEREFORE, BE IT RESOLVED, by the City Council of the City of
Richfield, Minnesota, as follows:
1. It is hereby found and determined that it is in the best interest of the proper
management of City funds that various banks be designated as additional
depositories for City funds for 2007.
2. It is further found and determined that the purpose of such depository
designation is to facilitate the proper and advantageous deposit and investment
of City funds and that such designation is not exclusive nor does it preclude the
deposit of any City funds in other officially designated depositories of the City.
3. The City Manager and Finance Manager are hereby authorized to deposit City
funds in various depositories up to the amount of $100,000, or such other
amount as may be subsequently permitted by law, such deposits to be in the
form of demand accounts, payable to the City of Richfield on the signatures of
the City Manager or Finance Manager. Such deposits may be made and
. withdrawn from time to time by the City Manager or Finance Manager as his
best judgment and the interests of the City dictates.
4. The investment of funds and the reporting thereof pursuant to this resolution
shall be conducted in accordance with established policies of the City regarding
the investment of City funds.
Adopted by the City Council of the City of Richfield, Minnesota this 10th day of
January, 2007.
Debbie Goettel, Mayor
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ATTEST:
Nancy Gibbs, City Clerk
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Lf-:?
RESOLUTION NO.
RESOLUTION DESIGNATING CERTAIN FINANCIAL
INSTITUTIONS AS DEPOSITORIES FOR THE INVESTMENT OF
CITY OF RICHFIELD FUNDS IN 2007
WHEREAS, the City of Richfield has money which is available for investment, and
WHEREAS, different financial institutions offer different rates of return on investments,
and
WHEREAS, the City of Richfield shall purchase U. S. Treasury Bills, U. S. Treasury
Notes and other such government securities in the manner required by law from the
institution offering the highest rate to the City of Richfield providing greater flexibility in the
investment program and maximize interest income thereon.
NOW, THEREFORE, BE IT RESOLVED, by the City of Richfield, Minnesota, in
accordance with Minnesota Statutes, Sections 118A.01 - 118A.06, as follows:
1. It is hereby found and determined that it is in the best interest of the proper
management of City of Richfield funds that certain financial institutions be
designated as additional depositories for City of Richfield funds for 2007.
2. The following financial institutions designated as depositories for the City of
Richfield funds:
Dain Rauscher, Inc.
Wells Fargo Brokerage Services
N.A. Investment Services, Inc.
Piper Jaffray & Co.
Morgan Keegan
4M Fund
3. The City Manager and Finance Manager are hereby authorized to deposit the
City of Richfield funds in any or all of the depositories herein designated. Such deposits
may be made and withdrawn from time to time by the City Manager or Finance Manager's
judgment and as the interest of the City of Richfield dictates.
4. The investment of funds and the reporting thereof pursuant to this resolution
shall be conducted in accordance with established policies regarding the investment of
these funds.
Adopted by the City Council of the City of Richfield, Minnesota this 2nd day of January,
2007.
Debbie Goettel, Mayor
ATTEST:
Nancy Gibbs, City Clerk
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AGENDA ITEM # 5
REpORT # 5
......
STAFF REpORT
RICHFIELD
CITY COUNCIL MEETING
JANUARY 2, 2007
REpORT PREP AREDBy:
CHERYL KRUMHOLZ, EXEC. COORDINATOR
NAME, TITLE
COUNCIL PRESENTER:
REVIEWED BY CITY
MANAGER:
cY
ITEM FOR COUNCIL CONSIDERATION:
Consideration of a resolution regarding Council Member attendance at Council meetings.
I. RECOMMENDED ACTION:
By Motion: Approve the resolution regarding attendance by Council
Members at Council meetinas for 2007.
I II. BACKGROUND I
Subsection 205.15 of the Richfield City Code establishes an attendance policy for
Council Members. The policy requires attendance to be taken at every regular and
special meeting of the City Council and provides for the imposition of a monetary
penalty for unexcused absence from a Council meeting. The policy may be
annually invoked by resolution of the City Council.
I III. BASIS OF RECOMMENDATION I
I A. POLICY I
. The Richfield City Code establishes attendance rules, which may be
invoked for any calendar year by Council resolution.
I IV. ALTERNATIVE RECOMMENDATION(S) I
. Defer action on this item to another Council meeting.
Iv.
ATTACHMENTS
. Resolution.
. City Code Subsection 205.15
I VI. PRINCIPAL PARTIES EXPECTED AT MEETING
. None.
0102attendance
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5-1
RESOLUTION NO.
RESOLUTION REGARDING ATTENDANCE
BY COUNCIL MEMBERS AT COUNCIL MEETINGS
WHEREAS, the attendance of Council Members at meetings is one of the most
important duties imposed by law on members; and
WHEREAS, member presence to participate in hearings, deliberations and
decisions of the Council is essential to the proper discharge of the member's official duties;
and
WHEREAS, recognizing that it is not always possible for a member to be present at
all meetings and that by reason of business demands, state of health, personal problems,
vacations and other matters, occasional absences are excusable; and
WHEREAS, Subsection 205.15 of the Richfield City Code establishes rules for
attendance at City Council meetings that may be invoked by resolution of the Council.
NOW, THEREFORE, BE IT RESOLVED, by the City of Richfield, Minnesota that
the following rules apply to absences of Council Members from meetings during calendar
year 2005:
1.
This resolution applies to all regular meetings of the Council, as defined in
Subsection 205.01 of the Richfield City Code. This resolution also applies to duly
called special business meetings of the Council. The resolution does not apply to
special informational or special ceremonial meetings. Special Council meetings are
those called pursuant to Subsection 205.03 of the Richfield City Code. For
purposes of this resolution, special meetings are further categorized as:
a) Special business meetings. Special business meetings include: Special
meetings called to conduct official business of the City where the Council
considers action requiring a vote of the City Council; special work study
meetings; and special meetings called for the purpose of conducting a public
hearing.
b) Special informational meetings. Special informational meetings are those
called for the City Council to receive information or to participate in
discussion but where no official action of the City Council is taken, except
that the term does not include special work study meetings or meetings
called for the purpose of conducting a public hearing.
c) Special ceremonial meetings. Special ceremonial meetings are those called
for ceremonial activities but where no official action of the City Council is
taken, including ribbon cuttings, community celebrations and similar
activities.
2. Any member of the Council desiring to be excused shall insofar as possible, give
advance notice to the City Manager stating i) the meeting at which the member will
be absent; ii) the member's reason for being absent; and iii) the member's location
during the meeting.
At the beginning of each regular or special business meeting, the Clerk shall call the
roll. If a member is absent, the City Manager shall report any communication from
the absent Council Member regarding the reason for absence. The Mayor shall
request the Council Members to determine whether the absence is excusable or
inexcusable.
3.
.
.
.
5-d.
For each unexcused absence from a regular or special business meeting, the
absent member shall be penalized by a fine of $25 and the Mayor, if absent, shall
be penalized by a fine of $50. . The fine shall be automatically deducted from the
next Council Member payment unless otherwise directed by a majority of the City
Council Members present.
5. This resolution remains in effect until December 31, 2007unless revoked prior to
that date by resolution of the City Council. This resolution supersedes Resolution
No. 9706.
4.
Adopted by the City Council of the City of Richfield, Minnesota this 2nd of January, 2007.
Debbie Goettel, Mayor
ATTEST:
Nancy Gibbs, City Clerk
Richfield City Code
5'/~
205.15
(Rev. 2000)
. 205.15. Attendance at council meetings. Attendance of council members at meetings is one of the most
important duties imposed by law on members. Member presence to participate in the hearings, delib-
erations and decisions of the council is essential to the proper discharge of the member's official duties.
Recognizing that it is not always possible for a member to be present at all meetings, and that by reason
of business demands, state of health, personal problems, vacations and other matters occasional absences
are excusable, the following rules apply to absences of council members from meetings when invoked
by resolution of the council:
(a) such rules shall remain in effect until the end ofthe calendar year during which the resolution
is passed unless revoked prior to that time by resolution of the council;
(b) unless excused by a majority of the city council, a member of the council may not be absent
from any regular meeting or from such special meetings as the council may specify in the resolution;
(c) for each unexcused absence from a regular or special meeting of the council each council
member may be penalized by a fine of not to exceed $75, and the mayor may be penalized by a fine of
an amount not to exceed $100, but the resolution may specify a lesser penalty for absence from a special
meeting than a regular meeting;
(d) any member of the council desiring to be excused shall insofar as possible give advance
notice to the manager, stating (i) the meeting at which the member will be absent, (ii) the member's
. reason for being absent and, (iii) the member's location during the meeting.
(Amended, Bill No. 2000-3)
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AGENDA ITEM #
REpORT #
6
6
......
STAFF REpORT
RICHFIELD
CITY COUNCIL MEETING
JANUARY 2, 2007
REpORT PREPARED By:
STEVEN L. DEVICH, CITY MANAGER
NAME, nTLE
COUNCIL PRESENTER:
REVIEWED BY CITY
MANAGER:
ITEM FOR COUNCIL CONSIDERATION:
Review information related to the selection of a facilitator for the City Council Goal
SettinQlTeam BuildinQ activities for 2007.
1.
RECOMMENDED ACTION:
No formal action is required at this time, however staff is seeking
guidance regarding scheduling a facilitator for City Council Goal
SettinglTeam Building activities.
I II.
BACKGROUND I
At Mayor Goettel's request, a list of firms and/or individuals that provide facilitation
services was prepared and distributed as Council Memorandum No. 192 and
distributed to Council in their December 7 packet.
Each of the firms/individuals have now been contacted and asked to provide pricing
for a one-day goal-setting session with the City Council and Department Directors.
This information is attached. Please note that although each was asked for the
same information, some included more detail than others. Preparation work
performed before the event and follow-up summary reports were not addressed
specifically so mayor may not be included in the price quoted. Also the day/date
chosen for the session may also be a factor.
I III.
BASIS OF RECOMMENDATION
0102facilitators
.
.
.
IA.
POllCY I
. The City Council has typically held a goal-setting session in January of
each year to set a course for the year.
. A motion was passed at the December 12,2006 City Council meeting to
include the discussion of selecting a facilitator for the 2007 City
Council/staff goal setting session on the January 2, 2007 Special City
Council meeting agenda.
I B. CRITICAL ISSUES I
. Timing is an issue as the scheduling notice needed for a January session
is quickly passing.
I C. FINANCIAL I
. There is a significant cost different between the various facilitators.
. There is a total of $7,400 budgeted for 2007 for the January and mid-
year goal setting related expenses
I D. LEGAL
. None
I IV. ALTERNATIVE RECOMMENDATION(S) I
. The City Council may decide to postpone a discussion on this matter to
another date.
. The City Council may request further information before making a decision.
I V. ATTACHMENTS
. Listing of firms/pricing provided.
. Materials provided by three of the firms
I VI. PRlNCIP AL PARTIES EXPECTED AT MEETING
. None
.
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Page 1 of 1
(p ~d-
Doris Swanson
From: Sue Hall [suehall@sprintmail.com]
Sent: Friday, December 22,200612:22 PM
To: Doris Swanson
Subject: Re: Strategic Planning
Importance: High
Doris,
I sent a brief earlier email but I'll elaborate...
My fees for this type of project would be $1,000. Included in this would be:
- Pre-meeting to discuss your planning session, outcomes, participants, etc. It would also
entail reading any background materials or other preparation work.
- Design & facilitation of your session
- Summary/report on outcomes of the planning session.
I have attached information about my firm, and myself, and would be glad to provide any
additional information. Feel free to call meat the number below.
Thanks,
Sue Hall
The Milestone Group, LLP
651/696-1246
suehall@sprintmail.com
---- Original Message ----
From: Doris Swanson
To: suehall@sprintmail.com
Sent: Friday, December 22, 2006 9:1.1 AM
Subject: Strategic Planning
It would be helpful if you were able to provide the requested information by Tuesday, December 26. The City
Council will be discussing this item at their meeting on January 2. Thank you.
From: Doris Swanson
Sent: Tuesday, December 19, 2006 10:23 AM
To: 'suehall@sprintmail.com'
Subject: Strategic Planning
The City of Richfield is considering hiring a strategic planning consultant for a one day goalsetting session with
our City Council and Department Directors. Could you provide your pricing for that service?
Thank you.
12/22/2006
.
.
.
~-3
........
. .
..
.
.
,.
,.
,. ,.
the mil est 0 n e 9 ro up
Helping you reach your organizational milestones
is our business!
THE MILESTONE GROUP is a skilled team of creative and effective consultants. Our
partner's collective experience will get you where you want to go, and support you along the way.
When you hire The Milestone Group, you receive the benefits of an experienced, high
performance team. The combination of our strengths, our experience, and our focus on you and
yau organization brings powerful results.
CLIENT-CENTERED APPROACH. We recognize that you know your business, so our
approach begins with careful, respectful listening. Quick fixes, formulas and preconceptions are
not our style. Truly hearing our clients' needs, values, and goals makes us successful with a wide
variety of organizations, government entities and businesses.
S T RA T E G I C AN D T AC TICAL. The Milestone Group believes in taking the long view.
Looking toward the future, we help you learn from the past and capitalize on your present
situation. We provide you with cost-effective and timely strategies - every step of the way-
toward yau most ambitious goals.
We specialize in...
ORGANIZATIONAL DEVELOPMENT
. Strategic planning
. Organizational assessment
. Mergers & partnerships
. Board assessment, development & training
. Retreat & meeting facilitation
Marketing, Research & Evaluation
. Marketing plans and strategies
. Actionable market research
. Product and service development
. Cause- related marketing
. Client satisfaction sruveys
. Branding &positioning
COMMUNICATIONS
. Collateral materials development
. Internal & external
communications planning
. Media and public relations
. Image enhancement
. Research & -writing
FUND DEVELOPMENT
. Development planning
. Grant -writing
. Prospect research
. Annual campaigns
lo'-Y
.
Hear from some of our clients... .
MINNESOTA DEPARTMENT OF HEALTH
"The Milestone Group is comprised of a dynamic, energetic and enthusiastic group of individuals. Our
association with The Milestone Group haS been an extremely beneficial one for the Minnesota WI C
program. The Milestone Group's partners have helped to raise statewide awareness of and interest in the
WI C program. The Milestone Group is aptly named. Each project, which they have worked on for the
Minnesota WIC program, has resulted in a milestone achievement. The partners have a knack for
entertaining - ideas, that is, and for making these ideas a gala success. From a 25th anniversary WIC
celebration to a new professionally designed WI C outreach brochure, The Milestone Group has helped
to raise awareness of and interest in the WIC program."
Ride Oiat, Supenisor, W<:mn, Irfants and OJildrenSitpplerrFnta1 NutritimPrrwam
MINNESOTA SOCIETY OF PROFESSIONAL ENGINEERS
"The Milestone Group was excellent for us and brought us great results. It's alvvays a puzzle why a group
hesitates to bnng in a consultant. I think it is a phenomenon with many groups. Having someone come in
from the outside with expertise in your needs is sometimes crucial, and in this case very, very helpful. Initially
we used The Milestone Group for a strategic plan. Our plates were pretty full with our every day work, and I
think it brought an objectivity which was invaluable."
Jdm Blades~ President
.
VEAP (VOLUNTEERS ENLISTED TO ASSIST PEOPLE)
"VEAP sought the services of The Milestone Group to evaluate the need in our community for our services
and the effectiveness of these services. They accomplished both in a very professional manner. The
information they gave us provided the tools to publicly confirm the community's need and helped us move
ahead with our strategic planning. VEAP will happily work with The Milestone Group in the future!"
SusanFrremm, Exrotti'lE Dira:tor
SEWARD HOUSING CORPORATION
"The Milestone Group did a great job with our group. Theywere very astute about the nuances of our
group's dynamics and worked positively with all the different factions. Some were so engrained in the project
that they couldn't set priorities, see the big picture or stay focused Once The Milestone Group worked with
us to set up a new operational system we began to get somewhere. The results are that we are focusing on
the right issues and staying on track We have fewer meetings, and more effective ones. They realigned the
balance in the system."
CArdyn ason, F 0'I7'J'Er President
.
SOURTHEASTERN LIBRARIES COOPERATING
As partners, you work so smoothly together in getting us what we vvant. You made each member of the
group comfortable and helped everyone participate actively. In addition, you listened to our group discussion
very carefully and then asked some really great questions to stretch the group and get us out of the box. You
are fun to vvatch!
A nnHutton, Exroaire Dirrrtor
.
.
.
/0-6
Our Senior Partners, at a glance....
SUE HALL is the founding partner of The Milestone Group. She has provided businesses and
nonprofits with original and award-winning growth strategies for more than 25 years. She
specializes in organizational assessment, strategic planning~ development and facilitation. Sue often
works as a "turnaround specialist" - helping organizations in crisis quickly analyze their weaknesses
and opportunities~ and design implementation plans for strengthening and growth. Sue has been
twice recognized by the White House for excellence in creating programs for nonprofits and Native
American communities.. She holds a BA in sociology from Indiana University~ and did graduate
work in survey research. Her volunteer work focuses on homelessness~ youth leadership~ education
and Minnesota's hbraries.
SUE JAMES
Sue specializes in organizational development, including effective internal and external
communications planning. Before joining The Milestone Group~ Sue served Minnesota nonprofits
for more than 20 years in the areas of program desi~ implementation and evaluation. In this work,
she became experienced in designing highly effective communications. and fund development plans.
For ten years~ Sue worked in a member organization and has extensive knowledge of member needs
and expectations. Sue guided the development and implementation of a nationally award-winning
public affairs series on Radio Disney~ and is a nationally- recognized speaker on such topics as
organizationalleadership~ coalition building and reaching diverse audiences. Sue holds a BA in
psychology and a graduate degree in Organizational Leadership.
MARY PAT RAIMONDI
Mary Pat~s area of experience includes marketing~ research and management in both the private and
public sectors. Before joining The Milestone Group~ Mary Pat managed the growth of a highly
competitive business for an International Fortune 100 company~ achieving triple digit growth in a
market with a single-digit annual growth. For her efforts~ she received the cOlporate Leadership
Award. She holds BS and MS degrees from Loyola and St. Francis University respectively.
~~.(p
A Partial List of Clients
.
The Milestone Group has served a broad range of clients since we formed in 1996. A partial listing
of recent clients includes the following.
.
Alzheimer's Association
Central Community Housing Trust
Gty of Cottage Grove
Gtyof Saint Paul
Common Bond
Co-op Communicators of America
Department of Children, Families & Learning
Friends of the Saint Paul Public Library
General Mills
Girl Scouts of Minnesota
Grand Rapids Area Community Foundation
Honeywell
KELCO Real Estate Development Services
Lakeville Police Department
Lake Agassiz Regional Library System
League of Minnesota Gties
Leukemia Society of America
Metropolitan Council
Metropolitan Library Service Agency (MELSA)
Midway Chamber of Commerce
Metropolitan Area Agency on Aging
Minnesota Association of Public Accountants
Minnesota Department of Children, Families & Learning
Minnesota Library Association Foundation
Minnesota Private College Council
Minnesota Society of Professional Engineers
Minnesota Women, Infants & Children Program (WIq
National Center for Disease Control
National Cooperative Business Association
National Youth Leadership Council
NAIOP
Ramsey County Library
Ready 4 K
Saint Paul Area Council of Churches
Second Harvest Heartland
Seward Housing Corporation
Southeastern Libraries Cooperating (SELCO)/Southeast Library System (SELS)
University of Minnesota Board of Regents
State of Wyoming
The St. Louis County Heritage and Arts Center
University of Minnesota Board of Regents
Zumbro Valley Mental Health Center
.
.
.
.
Page 1 of 1
Co,-1
Doris Swanson
From: Karen Ray [karenray@visi.com]
Sent: Tuesday, December 19, 2006 12:57 PM
To: Doris Swanson
Subject: Strategic Planning
Dear Doris,
Thank you so much for your inquiry. I have been doing strategic planning for municipalities for
more than 20 years; it would be an honor to work with the City of Richfield.
These days most Councils are more interested in strategic positioning than old-fashioned
strategic planning. Positioning is much more responsive to a constantly-changing environment.
I've attached some information about it in case your Council is interested. In addition, my CV is
also attached.
Fees are $2000 for the one-day planning retreat. That includes normal preparation time, such
as interviewing the City Manager and the mayor. It does not include extensive after-retreat
documentation. There are no travel charges for any activities conducted within the 494-694
ring.
If you need more information or references, feel free to ask!
Karen Ray
Karen Ray Associates
4541 Victor Path Suite 8
Hugo, MN 55038
612-377-2128
12/19/2006
.
.
.
KarenRayAssociates
(0/15
Strategic Positioning
Karen Ray
About 10 years ago in New York City, I listened to the Vice President of Strategic
Planning for British Petroleum give up his job. "It's not possible to accurately plan
for future decisions using our current technology," he stated. "The best we can
hope for in this turbulent era is to position BPOE to recognize and take advantage
of future opportunities as nimbly as possible."
The strategic positioning of an organization includes imagining present and
foreseeable developments, and drawing a clear picture about how the organization
might best respond to those developments. Rather than planning what to do in
great detail, a strategic position describes how the organization is ready to surface
and eliminate barriers, and how it can leap to respond to opportunities.
Positioning moves from a static, lock-step "here's what we do next" mentality to a
more responsive "here's what our world looks like today" attitude.
An organization can only grow a strong strategic position if its mission, vision,
values and market place are clearly described. Staffknow what the core business
is, and look for ways to carry on that business in the current marketplace.
Various questions must be asked with strategic positioning:
. What does the future look like?
. What do we know (facts about the future) and what do we assume (our best
guess about the future.)
. How should the organization be positioned in the future that will allow it to
offer the best services and products?
. How can this be put into practice in a systematic way?
. What internal factors are decisive for survival and for failure or success,
both in a positive and in a negative sense?
. What influences from outside can be of decisive importance to the
realization of the organization's objectives?
-4-541.. v~ctOY PatVl su~te g
55302
V:G1.2-377-2:12f;'
K>,Cl yeVVy/il !j@Vl-sLcolM.
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Karen Ray Associates
Strategic Positions Page 2
It is possible to look at the horizon and accurately predict some elements of core
. operations:
. Internal growth: how will we build staff expertise? What new products are
we working on?
. Market penetration: how will we introduce new services? New products?
. Market diversification: are there new groups we can serve?
. Funding: Where are the. resources coming from? Who's likely to fund
efforts? What are our cash flow projections?
. Infrastructure: what new technologies do we need to plan for?
The steps of a positioning exercise include:
· Agreeing upon what is known, or very predictable, about the future
environment in which the organization operates.
· Agreeing upon some key assumptions about the future.
· Determine the strengths and weaknesses of the organization to
overcome barriers and act upon opportunities.
· Establish how the organization needs to be perceived to be successful.
.:. Draw inferences from this work.
.:. State inferences in terms of future positions the organization could
occupy.
.:. Ask staff to develop work plans that get the organizations to those
positions.
.:. Modify staff performance expectations to reflect attainment of these
positions.
o Make these strategic positions the centerpiece of every Board meeting.
o Develop a foundation for key messages to be used consistently
throughout a broader communications effort with staff and
stakeholders.
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KarenRayAssociates
KAREN RAY
4541 Victor Path Suite 8
Hugo, Minnesota 55038
612.377.2128 karenray@visLcom
PROFESSIONAL EXPERIENCE
Karen has been a consultant in organization development since 1983 working exclusively with the
public sector. As a training and organization development expert, she specializes in innovation
and problem-solving in non-profit and government agencies. Much of her current work focuses on
inter-agency collaboration, leadership and teambuilding. Her time is split between on-going, in-
depth consultation with organizations, .and one / two day workshops. She's known for active,
highly participative sessions that focus on real-time problems and potential solutions. During the
last 23 years she's developed a strong reputation for group process facilitation.
KAREN RAY ASSOCIATES
Principal
1983 - Present
METROPOLITAN STATE UNIVERSITY
Community Faculty
1977 - Present
COLLEGE OF ST. CATHERINE
Faculty: Master of Arts in Organizational Leadership
1989- 1991
MINNESOTA INTERACTION INFLUENCE NETWORK
Minnesota State Department of Education
1979 - 1983
LIFELONG LEARNING CENTER
A Northwest Suburbs Cooperative Resource Center
Manager; Teacher
1977 - 1979
PUBLICATIONS
Ray, K. The Nimble Collaboration. A.Wilder Foundation; S1. Paul, MN. 2004
Over 10,000 copies sold. A wards from the "Public Managers' Journal" and the
"Writers' Roundtable"
Ray, K. LearninQ to Work TOQether. Rural Development Initiative Press; Portland, OR 2003
Ray, K. Collaboration for Municipalities. Minnesota Cities Magazine, League of Cities,
S1. Paul, MN. 2002
Winer M, Ray K. Collaboration, Creatinq, SustaininQ and EnioyinQ the Journey, AWilder
Foundation; S1. Paul, MN. 1995
Over 40,000 copies sold internationally. Awards from the Minnesota Public Library and
the Journal of Nonprofits.
A list of articles and training manuals published before 2000 is available upon request
Karen Ray CV 03-03 1
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ACADEMIC TEACHING EXPERIENCE
Adjunct Faculty
1993-2005
S1. Thomas University
Nonprofit Management Center; S1. Paul, Minnesota
Visiting Faculty
2004
Bayer University
Pittsburgh, Pennsylvania
Academic Faculty
1989 - 1991
College of S1. Catherine
Masters Program in Organization Leadership
S1. Paul, Minnesota
Academic Faculty
1983 - 2001
Minnesota State University
Metropolitan State University; Minneapolis, Minnesota
Master Training Certification with the American Society of Training and Development
Master Trainer Award, 1984, American Society of Training and Development
Internship with Malcolm Knowles, 1980
MAIN AREAS OF CONSULTING and TRAINING
. Organization development processes and strategies, including diagnosis, change
management and decision making processes
. Collaboration within and between organizations
. Partnership effectiveness including results focus, governance, teamwork, business-to-
business relationships and resilient governance structures
. Board governance, structure and funding in not-for-profit organizations
. Group dynamics and meeting effectiveness
. Leadership
. Interpersonal effectiveness
SYSTEMS CHANGE CONSULTATION
Since beginning her private practice as a consultant in 1983, Karen has worked with hundreds of agencies and
groups across America. Her work focuses on results, relationships, leadership and teamwork. Some selected,
recent examples of her consultation include:
Desionino oovernance structures for county-wide collaborations.
Karen has helped a dozen Minnesota counties plan and implement Family Service and
Children's Mental Health collaborations. The services she furnished include vision and goal
setting, role clarity for partners, decision-making. structures and facilitating problem solving
sessions.
Desionino innovative oroanization structures.
A new agency focused on services to developmentally disabled children and adults is
implementing a truly innovative organization structure. Together, Karen and the leaders
Karen Ray CV 03-03
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and staff of this agency are going beyond classic teamwork and using the newest
i11formation about management practices.
Facilitatinq broad community chanqes.
Karen coached the collaboration between county officials and business owners in a
countywide effort to reduce substance abuse. This collaborative effort has resulted in a five
year plan currently implemented countywide in a rural location in the West.
Buildinq collaborations for seamless service.
Five agencies are smoothing fragmented services and reducing duplication of effort by
creating a coalition to provide citywide services to feed hungry people in their small city.
People. I used conflict resolution, group facilitation, and collaboration design expertise to
assist this collaboration.
Facilitated the development of a three-way partnership between the State of Oreqon Commission
on Children and Families. local county commissions. and local providers.
This partnership is responsible for the design and management of an initiative resembling Healthy
Families America models. Karen provided design, conflict management and process facilitation
services to 12 counties in Oregon. and worked with those groups for nearly 18 months.
Lonq ranqe plans developed for non-profit orqanizations
Karen Ray Associates facilitated planning and problem-solving sessions for these Boards
which resulted in long range planning documents.
Enhanced cooperation between providers of literacy services in school districts. industries
and non-profit orqanizations
This multi-year project called for collaborative action among 67 Boards and their
organizations.
Created a network of 28 counties to improve delivery of services to troubled families:
Karen Ray Associates facilitated retreats, meetings, and workshops to help County
Commissions in rural Minnesota deal with family issues such as abuse and chemical
dependency.
Karen Ray CV 03-03
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LOCAL GOVERNMENT EXPERIENCE
Karen Ray Associates has conducted training or consulting with many local governments during the last 22
years. These examples are from the last few years:
2006
TOPIC
City of Arden Hills
Strategic Positioning
2005
TOPIC
City of Northfield
Teambuilding, Leadership, Collaboration
2004
TOPIC
Newly Elected Leadership Conference
Public Administration and Collaboration
2003
TOPIC
County of Anoka
Teambuilding, Leadership, Collaboration
EDUCATION
1984 Master of Applied Behavioral Sciences
Emphasis in Organization Development and Organization Leadership
Whitworth College, Spokane Washington
Graduated Magna cum Laude
1975 Bachelor of Arts
Psychology, Sociology; Secondary Education Certification
College of St. Catherine, St. Paul
Graduated Magna cum Laude
Karen Ray CV 03-03
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GOVERNMENT
TRAINING
SERVICES
www.mngts.org
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MEMORANDUM
TO:
FROM:
SUBJECT:
Doris Swanson
Mary Sabatke, Program Planner, GTS
Goal Setting Session for the City of Richfield
Government Training Services (OTS) would be pleased to present a formal proposal
to facilitate a Goal Setting Session for the Council of the City of Richfield.
According to our phone conversation, this would be a one-day session will be held in
early 2007. I am attaching information about two of the consultants we work with
most often: Barbara Arney and Karen Ray.
The purpose of the retreat would be to review accomplishments related to the
previous goals and to establish new goals for 2007 that the Council and staff can use
as a way to measure success. The final agenda for the session would be determined in
part by the pre-work done by either consultant. This work would include confidential
telephone interviews with Council Members. and key staff to identify strengths, issues
and concerns.
Based on the above information, the fee for the session would be $2,500 plus mileage
at $.445/mile. This fee would cover the costs associated with:
. Information gathering, including interviews and one pre-meeting
meeting with you and/or the City Manager
. Design and preparation of the session and materials
. Facilitation of the one-day session
If you decide that you want the consultant to prepare a Summary Report of outcomes
fromthe session, there would be an additional cost of$550.
I would be happy to supply additional information about these consultants, the
process or if desired, additional consultants we have worked with over the past years.
YOUR PROVEN PARTNER FOR CONFERENCES AND EDUCATION
651.222.7409 office Suite 150, 2233 University Avenue W., St. Paul, Minnesota 55114 651.223.5307 fax
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BiD: Barbara s. Arney~ MA
MA Applied Behavioral Science, Whitworth College, Spokane, Washington
BS Education, Iowa State University, Ames, Iowa
Barbara Arney is a coach, facilitator and consultant to leaders, teams, and
employees as they learn to be resilient and strategic in the midst of
"whitewater change". Over the past 25 years, she has traveled throughout
North America, Pakistan, Jamaica, Thailand and Malaysia facilitating
strategic planning, strengthening leadership practices and building alignment
in learning organizations. Her work with family businesses, government, non-
profits, manufacturing, and corporate clients empowers leaders to define
and develop competencies, commitments and structures necessary to achieve
their visions.
She was graduate school faculty and Associate Director at the Leadership
Institute, Whitworth College, during the 1970's and adjunct faculty at the
University of Minnesota and the College of St. Catherine's in St. Paul,
Minnesota in the 1980's. Currently, she is adjunct faculty at Martin
University, School for Innovative Leadership where she facilitates a five-
week High Performance Leadership program.
Her methods for leadership development, change management, and building
collaborative relationship weave together the latest brain research,
principles of systemic thinking and experiential tools for "people
engagement." She is a certified teacher of the Enneagram, a tool to
determine leadership strengths and development opportunities and is
recognized for her creativity in designing transformative learning
experiences for participants.
Over the past 20 years, Barbara has facilitated an extensive number of
Council Goal Setting and Team Building Retreats as a consultant under
contract to Government Training Services (GTS). Past public sector clients
include the cities of Lake City, Lakeville, West St. Paul, St. Anthony, Becker,
and Hutchinson as well as the Minnesota Departments of Revenue and Human
Services.
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KarenRayAss0 ciates
KAREN RAY
Karen Ray Associates
EDUCATION
1984 Master of Applied Behavioral Sciences
Emphasis in Organization Development and Organization Leadership
Whitworth College, Spokane Washington
Graduated with honors
1975 Bachelor of Arts
Psychology, Sociology; Secondary Education Certification
College of S1. Catherine, S1. Paul
Graduated Magna cum Laude
PUBLICATIONS
Ray, K. The Nimble Collaboration. A.Wilder Foundation; S1. Paul, MN. 2002
Winer M, Ray K. Collaboration, Creatino, Sustainino and Enioyino the Journey, A.Wilder
Foundation; S1. Paul, MN. 1995
Karen's most recent book "The Nimble Collaboration" is a collection of wisdom and best practices based on
years of consultation with collaborations in many sectors in many states. Recently this book was nominated for an
award by a national group of practitioners. Karen Ray co-authored the book "Collaboration, Creating, Sustaining
and Enjoying the Journey" with Michael Winer in 1995. This award-winning handbook guides non-profit staff
through partnership ventures. Various articles for professional journalS and local publications based upon these
books.
MAIN AREAS OF CONSULTING and TRAINING
. Organization development processes and strategies, including diagnosis, change
management and decision making processes
. Collaboration within and betweenorganizations
. Partnership effectiveness including results focus, governance, teamwork, business-to-
business relationships and resilient governance structures
. Board governance, structure and funding in not-for-profit organizations
. Group dynamics and meeting effectiveness
. Leadership
. Interpersonal effectiveness
Karen Ray CV 03-03
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BIOGRAPHY
Karen Ray is President of Karen Ray Associates, a consulting firm that specializes in
training and organization development for government, education, non-profit and
community agencies. Karen has consulted with many organizations since the inception of
her practice in 1983; her work focuses on collaboration, teambuilding and leadership.
(or\ 1
During 1977-1983 she was executive director of a literacy-focused agency mandated to
collaborate by state and federal funders. She was part of a small team that created and directed
a statewide change effort. This work resulted in improved services to illiterate adults and
modified legislation regarding adult education.
In 1983 she took her interest in collaboration, and her Master's Degree in consulting and opened
a private consulting company. She combined her experience in collaboration with her training
expertise to problem-solve with agencies involved in joint ventures. Trained by Dr. Short and
Malcolm Knowles, she has earned a reputation for group facilitation that results in decisions,
highly interactive training sessions; and effective consultation for collaborations.
Collaboration is the theme of her work with clients from diverse sectors in a community. She
understands the culture and language of education, social services, health, law and justice,
municipal and county governance, state governance, interest-specific sectors (such as
environmental groups) non-profit agencies, economic development and community groups.
This range of familiarity makes her uniquely suited to service to collaborations.
.
Karen divides her time between short (1-5 day) training events and ongoing consultation
to select collaborations. Her current client case load includes: the McKnight Foundation
(Initiative Funds), the Northwest Foundation, Family Service Initiatives; HIV Prevention
Planning groups; the Hill Music Foundation; and some individual municipalities and state
agencies.
SYSTEMS CHANGE CONSULTATION
Since beginning her private practice as a consultant, Karen has helped hundreds of collaborations in
communities across America. Her work focuses on results, relationships, leadership and teamwork. Some
selected, recent examples of her consultation include:
Desiqninq qovernance structures for county-wide collaborations.
Karen has helped a dozen Minnesota counties plan and implement Family Service and
Children's Mental Health collaborations. The services she furnished include vision and goal
setting, role clarity for partners, decision-making structures and facilitating problem solving
sessions.
Desiqninq innovative oraanization structures.
A new agency focused on services to developmentally disabled children and adults is
implementing a truly innovative organization structure. Together, Karen and the leaders
and staff of this agency are going beyond classic teamwork and using the newest
information about management practices.
.
Karen Ray CV 03-03
2
to,--(g
.
FacilitatinQ broad community chanQes.
Karen coached the collaboration between county officials and business owners in a
countywide effort to reduce substance abuse. This collaborative effort has resulted in a five
year plan currently implemented countywide in a rural location in the West.
BuildinQ collaborations for seamless service.
Five agencies are smoothing fragmented services and reducing duplication of effort by
creating a coalition to provide citywide services to feed hungry people in their small city.
People. I used conflict resolution, group facilitation, and collaboration design expertise to assist this
collaboration.
Facilitated the development of a three-way partnership between the State of OreQon Commission
on Children and Families. local county commissions. and local providers.
This partnership is responsible for the design and management of an initiative resembling Healthy
Families America models. Karen provided design, conflict management and process facilitation
services to 12 counties in Oregon, and worked with those groups for nearly 18 months.
WORKING WITH BOARDS AND BOARD-MANAGED AGENCIES
Karen Ray Associates has been helping agencies and their Boards grow and strengthen since 1983. While
working with Board members or agency staff, the focus is on leadership, collaboration, conflict management,
problem-solving approaches, governance, structure and customer service. Examples of the results of this work
in recent months include:
.
Work relationships between staff and Board members were strenQthened:
During 2002 Karen Ray Associates conducted more than a dozen one day or multi-day
workshops specifically on Board - staff issues including team building, negotiation, goal
setting and problem solving.
LonQ ranQe plans developed for non-profit orQanizations:
Karen Ray Associates facilitated planning and problem-solving sessions for these Boards
which resulted in long range planning documents.
Collaboration enhanced amonQ several oraanizations in Duluth, Minnesota; and in Baker
City. OreQon:
These Board-managed agencies had been competing for funding, and now file joint funding
applications.
Enhanced cooperation between providers of literacy services in school districts, industries
and non-profit orQanizations
This multi-year project called for collaborative action among 67 Boards and their
organizations.
.
Created a network of 28 counties to improve delivery of services to troubled families:
Karen Ray Associates facilitated retreats, meetings, and workshops to help County
Commissions in rural Minnesota deal with family issues such as abuse and chemical
dependency.
Karen Ray CV 03-03
3
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.
.
Co~(9
LOCAL GOVERNMENT EXPERIENCE
Karen Ray Associates has conducted training or consulting with many local governments during the last 20
years. These examples are from the last few years:
2003
TOPIC
2003
TOPIC
2002
TOPIC
2001
TOPIC
City of Rosemount
Strategic Planning and Strategic Positioning
Newly Elected Officials Conference
Leadership and Change
City of Northfield
Organization structure, Teambuilding, Decision-making.
County of Anoka
Teambuilding, Leadership, Collaboration
REFERENCES
Available upon request
Karen Ray CV 03-03
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